Scottish Out of School Care Network

SOSCN - Privacy Policy 28.2.24v2

Introduction

This website is operated by the Scottish Out of School Care Network known as (“SOSCN”). We are committed to protecting and respecting your privacy and complying with the Data Protection Act 1998 (“the Act”). SOSCN is a data controller in terms of the Act. This statement sets out our privacy policy and explains what we do with the personal information that we collect from our Clients. Please read the following to understand our views and practices regarding personal information. If you have any questions or concerns regarding this statement, you should contact us using the details given at the end of this statement.

Please note that this policy applies only to the SOSCN website and not to the websites of other organisations to which we may provide links. We are not responsible for the privacy policies or practices of such third-party sites and you should make your own enquiries in respect of them.

What information may be collected?

When you visit our website, your IP address (the unique address which identifies your computer on the internet) will automatically be logged-on by our web server. We may automatically collect non- personal information about you such as the type of internet browsers you may use or the site from which you linked to from our website. You cannot be identified from this information and it is only used to assist us in providing an effective service. We also conduct Reporting service that require us to contact you to test your responses and policy.

If you register, we will collect information such as your name, email address, postal address and mobile number or other details which you may voluntarily provide. We will also collect information that is necessary for us to deliver the Service.

How is the information used?

We will use your personal information for basic profiling purposes and to let you know about other services in which you may be interested. We will also use the information we collect to track and monitor the usage of our website and help us understand the patterns of site visitors. This will help us operate the site more effectively, identify what sort of information is of interest to our Clients and assist us in business processes such as record keeping. We will also use the information in a general way, as part of our responsibilities as a charity. This allows us to understand and demonstrate the breadth of support/services we offer to organisations/individuals across Scotland.

Also, if you purchase a membership service, this may potentially involve you sharing further information. Be aware when purchasing a membership, we may also use your personal information to help control restricted member areas of the website.

Will my personal information be provided to third parties?

We may share your personal information with third parties but only in the circumstances set out below.

• We may supply your personal information to third parties (such as our internet service providers) who help us administer our website. These third parties must at all times provide the same levels of security for your personal information as the SOSCN and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of the SOSCN
• We will supply your personal information to our hosting administrators, www.webhosting.uk.com/ who are based in the UK.
• We will supply your details to our selected third-party companies who will provide additional online services where the data is hosted outside both the EU including Stripe (hosted in the EEA), Dropbox and Eventbrite both hosted outside the EU and EEA.
• We will supply your details to our selected third-party companies who will fulfil additional online services hosted and based in the EU including Free online surveys, Moodle, Jotform and Microsoft.
• We may also supply your personal information to government bodies and law enforcement agencies but only: if we are required to do so by the requirements of any applicable law; if in our good faith judgement, such action is reasonably necessary to comply with legal process; to respond to any legal claims or actions; or to protect the rights of the SOSCN, its customers and the public.

Will I be sent information that I did not ask for?

We will use your personal information to keep you informed about our services and where appropriate you may receive email communications relevant to content on the website or to keep you informed of relevant changes to the service, this may also include planned outages and operational changes to the website. If you wish not to receive such communications, where applicable please unsubscribe to the newsletter displayed at the end of the email. It is also the case you will be sent notifications and reminders with regards to unfinished elements of the service. If you have any queries regarding this issue please contact us at the address below or e-mail us at info@soscn.org.

Cookie Policy

See Cookie Policy

What security will exist?

We are committed to protecting the privacy of your personal data. We use appropriate standards of technology and operational security to protect personal information including a Secure Server (based in the EU) and network firewall connection. Operationally, access to personal information is restricted to authorised personnel who are under a duty to maintain the confidentiality and security of such information.

Internet and Data Storage

Personal information submitted by means of the Internet may be vulnerable to unauthorised access by third-parties. Submission of personal information using the Internet is at your own risk. We will take reasonable and appropriate technical measures to ensure that your personal information is stored in a secure manner. However, we shall have no liability for disclosure of data due to errors in transmission or the fraudulent, negligent, or other illegal acts of a third party, such as 'hacking.' Any transmission of personal information on or through the use of our website is at your own.

Transmission of Data Overseas

We will transfer your personal information to our website hosting administrators who are based in the UK, other than this, we shall also transfer your personal information to certain companies who have contracted to supply services to SOSCN based in the EU. However, in some cases, some suppliers will reside outside the European Economic Area. In this instance, We will transfer your personal data outside the EU and where necessary outside the EEA to allow us to deliver services, not without first having assessed the adequacy of protection for individual rights in respect of personal data available in that country. By continuing to use the website and/or register to use the services, you are confirming your consent for us to transmit your data out with the EU and EEA only in the circumstances described above.

Chatroom, forums, profiles, and User sharing

Users are reminded that chat rooms, forums and areas of our services that allow you to submit a description of the content or set up a profile are for public viewing and discussion. Any personal information supplied by users here is widely accessible. SOSCN is not responsible for the content posted of these services posted by users. SOSCN shall permit Users to post and share our website URL or screenshots of our Website only, on Facebook, Twitter, Instagram, our preferred social media platforms. The User must be aware that accessing social media sites will be based upon the social media providers terms and conditions.

How can I access my personal information?

You have certain rights as a Data Subject under the Data Protection Act 1998 to request details and in certain circumstances a copy of the personal data which we hold about you. The law states that we may not charge for providing this information. If you would like a copy, please write to us at the address below and mark your envelope “Personal information request.” Should you discover any inaccuracies in such personal data, please notify us as soon as possible by email at info@soscn.org or by post at Floor 4, 41 St Vincent Place, Glasgow, G1 2ER. We will then correct our records and notify any third parties to whom such personal data may have been supplied.

What about changes to the privacy policy?

We reserve the right to modify or amend this privacy policy at any time and for any reason. Details of any changes will be posted at the top of the privacy policy web page.

This Site is owned and operated by:
Scottish Out of School Care Network, known as SOSCN.
A limited company with charitable status registered in Scotland
(Company Number: SC200662; Scottish Charity Number: SC020520),
with the registered office at
Floor 4,
41 St Vincent Place,
Glasgow, G1 2ER.
Website : www.soscn.org; Email : info@soscn.org